Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Coops Custom offers custom products and custom bundles with certain products, if you have a major project and you need more than one part please contact us at 800-214-6218.

Coops Customs General Aftermarket Auto Part FAQ.

• Will This Void My Warranty?
  Most aftermarket parts that do not delete emissions will not void any warranty under the Magnuson Moss Act.
• Who is Coops Customs?
  Coops Customs is a family owned business since 2007. Zac Cooper started Coops with his knowledge of aftermarket accessories and love of customizing his vehicles.
• Do you accept returns?
  Yes. We will take any return within reason. Coops wants our customers to shop with confidence knowing no matter what we will make sure your happy.
• Do I have to pay for shipping if this part doesnt fit?
  No. If you have a problem with fitment Coops will provide customer service to get you the correct part and pay to return your incorrect part.
• How fast do you ship out products?
  We do a amazing job of working on a 99% same day ship rate. If you order is in by 2PM CST you can expect a tracking number the same day.
• What methods of payment do you take?
  We accept all major credit cards, paypal, google pay, amazon pay and apple pay.
• Can I pick my item up?
  Yes. Unlike some other online retailers Coops Custom is a actually store.
  Coops Customs is located at 107 W Ryder St, Litchfield, IL 62056
• Do you save my credit card info.
  No way. We do not store any customers personal payment info.
• Why shop at Coops?
  We still believe in family businesss and supporting the smaller guys. Coops wants to earn your business with greats prices, in stock products and the best customer service around.